Telecom Regulatory Authority of India(TRAI) issued Telecommunication Mobile Number Portability Regulations to stop further inconvenience happens due to telecom operator MNP rejection.
TRAI will levy financial disincentives on the telecom service providers for contravention of MNP Regulation ranging from Rs 5,000 to Rs 10,000.
The Telecommunication Mobile Number Portability Regulation dated 23rd Sept 2009 laid down the basic business process framework for facilitating Mobile Number Portability.
After implementation of these regulations,the Authority received a number of complaints wherein the subscribers have reported that their porting requests have been rejected by the donor operators on invalid grounds.
“In order to ensure compliance of MNP regulations by access providers, the authority has decided to amend the regulations to incorporate the provisions for levying financial disincentives where contravention is established in rejection of porting requests and also in the timelines specified in the regulations,” the TRAI said.
According to TRAI “A financial disincentive of Rs.5,000/- will be levied for each contravention whereas in the cases contravention is established in rejection of porting request by service provider,a financial disincentive of an amount of Rs.10,00/- will be levied for each rejection.”
These regulations will come into effects after 60 days so that service providers streamline their current process in conformity with the MNP regulation.
About 59.31 million subscribers have submitted their requests to different service providers for porting their mobile number by the end of July ,2012.
View full details to change your mobile operator: MNP