Jio sim Activation time is taking too much delay after providing 4g sim to customers and now Jio Sim card is not available in Jio store just before 4G launch. Such issues are coming due to for huge load in system.
Customers are suffering from both the way : Jio Sim not available for new customers and Jio is taking too much time in Sim activation.
Jio was to launch 4G service after Dec 31st, 2016 but due to pressure from Telecom Regulatory & incumbents companies, Jio is all set to launch service from Sept 5 but testing phase as well as Preview Offer aka Welcome Offer will continue till Dec 31st.
This desperate launch generates huge loads in system due to huge number of new Jio connections coming to system every new day.
Jio is making too much delay in new Sim activation. We are getting comments on issue:
Comment 1: From Priyanka,
Sir mai priyanka patna mishrouli
Hata kushinagar up mob.no.700770xxxx date26.8.16 se 5.9.16 tak activate nahi huaa.jio offer code.5557024956x hai.aadhar no.xxxx1359xxxx.hai.Sir generate code use bata raha hai..Sir no.chaalu karane ji0 kripa karey
Company wale jab number chalu nahi kar pa rahi hai free kr naam par paisa kam kar kab bhagegi 12 din me number nahi chalu kar paya 7007655xxx
Comment 3: From Kulwinder,
I have purchased Jio sim on 22 Aug but till date I have nor received any activation Sms but mobile network is appearing what should I do………..help me
These are clear sign of frustration over Jio and Sim activation. We have comments customers saying Sim activation failed after document loss !
Jio to launch Adhar based eKYC in 15 minutes in next few days.
Jio should immediately launch Adhar based Sim activation (eKYC) from day one of launch to avoid further delay in Jio sim activation after Sept 5 otherwise Jio is going to face more issues in upcoming days.
Telecom customers are already frustrated over meaning of ‘Unlimited’ for last couple of years – The last Hope Jio is seems taking same strategy towards customers – Jio 4G plans already proved that.
Jio is taking more than 10 days to activate new 4G sim where company clearly mentioned that Sim activation becomes instant & hassle-free.
We also check few stores and found Store guys are not up to mark for Jio service : Jio should immediately increase Experts or CAF activation machine so that multiple Sim activation become smoother and customers can keep the smile.
How to fix Jio sim Activation time
Jio sim will be available to supported mobiles after Sept 5.
Fix 1: Wait for eKYC based Sim activation: If you didn’t get sim then please ask store if eKYC based Sim activation is available. If not, then wait few more days at least 5 days, until eKYC comes to your nearest Jio Store.
Fix 2: Got Jio Sim and Order SMS: Follow this: For data activation, you need to dial 1977 from VoLTE enable phone or dial 1800-890-1977 from alternate number then enter last 4 digits of documents submitted – Once done -> For voice service activation, Call 1977 again from VoLTE enable phone or use JioJoin app and enter last 4 digits again – you will get confirmation SMS instantly.
Fix 3: Got Jio Sim but No SMS : Nothing to do in this case except call back to Jio Store: Visit Reliance store from where you got sim and ask them to activate service.
Fix 4: Jio Sim activated but 2GB data limit: If this happens for your sim check solution here: Jio offers 2GB 4G data, 100 Mins call & 100 SMS
Fix 5: Got Blank Jio Sim in Blue packet: Few issues reported that users are getting blank Jio sim in blue packet and Sim number is given later to customers. Wait until you get number & Order SMS then follow ‘Fix 1’.
Fix 6: Got Signal in Jio Sim but no SMS: Order SMS for your Jio sim is probably pending – Please check for SMS and, also try ‘Fix 1’ to activate service.
Fix 7: No Jio Network – Emergency Calls only : Your Jio Sim activation status is pending, Once you get ‘Order SMS’ from Jio, follow ‘Fix 1’ to use 4G service.
Fix 8: Call Jio Platinum Care: This is best solution fix Jio sim activation. If your sim activation is pending for long time then only use Jio platinum care by dialing 1995 from any Jio number – This will directly connect you to Jio Advanced Care – Politely request agent to activate your Jio sim but don’t call care again and again.
Jio got millions of activation suddenly which is why activation got delayed for more than expected time – Jio will activate your sim for sure in next few days.
This situation won’t come if Jio had take Adhar card based eKYC for all Jio Store – Sim Activation process via eKYC is very simple > Store checks your card > Verify Fingerprints > Take photo > Activate Sim instantly if match found valid.
Jio to offer 4GB/day data along with unlimited Voice calls & 100/day SMS till Dec 31st with Jio Welcome offer, No unlimited 4G data after Sept 5. We request you to please calm down and wait few more days – service is free till end of the year.